Privacy policy

Last updated: August 5, 2026

This Privacy Policy describes how Homewater Fly Co. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from homewaterflyco.com (the "Site") or otherwise communicate with us. Our store is powered by Shopify, which helps us provide the Site to you.

Information we collect

When you visit or place an order, we may collect:

  • Contact and order information — your name, billing and shipping address, email address, phone number, and the details of the products you purchase.
  • Payment information — payment card or other payment details, which are processed securely by our payment providers. We do not store full payment card numbers.
  • Device and usage information — your IP address, browser and device type, and how you interact with the Site, collected through cookies and similar technologies.

How we use your information

We use your personal information to: fulfill and ship your orders; communicate with you about your order and our products; provide customer support; detect and prevent fraud and keep the Site secure; improve our products and the Site; and comply with our legal obligations.

How we share your information

We share personal information with service providers who help us operate our business, including:

  • Shopify, which hosts our online store and processes orders on our behalf.
  • Payment processors, which handle payments securely.
  • Shipping and fulfillment partners, so that your order can be packed and delivered to you.
  • Analytics providers, which help us understand how the Site is used.

We may also disclose personal information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information.

Cookies

We use cookies and similar technologies to operate the Site, remember your cart, understand how the Site is used, and improve your experience. You can control cookies through your browser settings; disabling some cookies may affect how the Site works.

Data retention

We retain your personal information for as long as needed to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. Residents of California (under the CCPA/CPRA) and the European Economic Area and United Kingdom (under the GDPR) may have additional rights, including the right to opt out of the sale or sharing of personal information (note that we do not sell your personal information). To exercise any of these rights, contact us using the details below.

Children’s privacy

The Site is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date above indicates when this policy was last revised.

Contact us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@homewaterflyco.com.